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Product Quality Guarantee and Disclaimer
Since its establishment, our company has maintained a rigorous and responsible attitude in providing each client with comprehensive services from consultation to after-sales support. To facilitate your understanding of our company and uphold our commitment to product quality responsibility, we hereby publish the printed product quality guarantee and disclaimer as follows:
After-Sales Service Timeliness
Please inspect the goods promptly upon receipt for any quality issues and submit an after-sales request within one month. After-sales requests submitted beyond one month will not be processed. Thank you for your understanding!
Color Deviation Issues
- Printing uses CMYK four-color offset printing. Please do not use RGB mode or spot colors when filling colors. Do not require printing colors based on screen or printed proof colors. When designing, please refer to color chart values for color fills. Otherwise, after-sales service will not be provided for resulting color deviations.
- We strictly adhere to the CMYK color values in the file for printing. However, for the same printed product with different order numbers or produced in different batches, a color deviation of around 10% is normal due to variations in temperature, humidity, and manual operations. Particularly for dark blue, dark green, dark purple, maroon, brown, coffee, and gray — these are considered risky colors. A color deviation of around 5% can be visually noticeable, especially for large solid areas and flat tints. During printing, issues like ink streaks, uneven printing, or color variations within a batch may occur and are unavoidable. After-sales service will not be provided for issues within this range.
Cutting Issues
There is a cutting tolerance of 2 millimeters. Design essential content at least 3 millimeters away from the finished edge (excluding bleed). Especially for designs with colored borders on all sides, uneven cutting may occur and be visually noticeable. Please inform the client in advance. After-sales service will not be provided for issues within this range.
Four-Color Black Text and QR Code Issues
Please design black text and QR codes as solid black (K100, CMY 0). For large-area black, use the color value (K100, C30, M0, Y0). Do not design with four-color black, as it may cause ink smearing and misregistration issues. After-sales service will not be provided if these instructions are not followed.
Filename and Remarks Issues
Order production is based on the selected printing specifications. Filenames and remark information are not used as references for production. Please ensure the correct paper and processes are selected when placing the order. Otherwise, after-sales service will not be provided for resulting losses.
Minor Scratch Issues
PVC cards require a lamination process to achieve glossy, matte, or satin finishes. The post-production involves multiple steps, and friction during transportation can cause minor scratches. Glossy materials do not conceal imperfections; minor scratches on glossy cards are unavoidable, and after-sales service will not be provided. If the client has high requirements, we recommend using matte or satin materials.
Missing Codes and Number Gaps
PVC card production involves many processes. Numbering has a 0.5% wastage rate, and machine numbering may occasionally skip numbers. Therefore, we cannot guarantee that numbers will be completely sequential and continuous. For missing codes, after-sales service will not be provided.
Material Variation Issues
PVC is a plastic product. Material thickness may vary by about 0.02mm between different batches, and color may slightly differ. These are normal phenomena; please inform the client in advance. When thickness exceeds 0.5mm, cards require lamination to be finished. Influenced by factors such as temperature, humidity, surface material, and core material thickness tolerance, cards may have slight unevenness. This is unavoidable, and after-sales service will not be provided. Due to the special properties of the material, the finished product is not guaranteed to be suitable for secondary overprinting. After-sales service will not be provided for such issues.
Regarding Sunlight Resistance
PVC specialty cards are printed using CMYK four-color offset printing, resulting in a relatively thin ink layer. Ultraviolet (UV) rays or rainwater can damage ink stability. Fading will occur faster under strong UV light or frequent rain. If the client requires color sunfastness, we recommend selecting sunlight-resistant ink when placing the order. The sunlight-resistant ink we use has a grade 6 sunfastness rating, and its effectiveness generally lasts 1-3 months.
Regarding Environmental Testing
The following materials require core material lamination and currently do not support environmental testing: 0.32mm matte standard material, 0.76mm glossy new material, 0.76mm matte new material, 0.76mm satin new material, 1mm glossy new material, 1mm matte new material, 1mm satin new material. If the client has high requirements and needs to meet environmental testing standards, please consult our staff separately for calculation and arrangement.
Regarding Ink Smearing Issues
PVC production involves many processes, and there is a certain probability of slight surface dust or ink smearing, especially with glossy materials. For high-demand dark or solid-color cards, achieving zero defects is currently not possible. We recommend informing your client of this situation in advance and合理安排 material and order planning accordingly.
PVC Business Card
Product Effect
PRODUCT
Finished size: 85.5×54MM rounded corner | Design size: 88.5×57MM right angle
Effective content distance from edge 4MM (1.5MM bleed on all sides)
Product Material
PRODUCT MATERIAL
Single Sand Transparent
Transparent with one side glossy and reflective and the other side with frosted particles
(The white part of the file will be transparent in the physical product)
0.38mm PVC is often used in business cards, meal tickets, water tickets, counting tickets, etc. Waterproof, tear-resistant, economical and practical.
Product Process
PRODUCT PROCESS
Precautions
PRECAUTIONS
- Size Design:
- Business cards are automatically processed by the system without manual intervention. The file order needs to be designed as 88.5×57MM. The text content you want needs to be at least 4mm away from the edge, placed front and back, left and right, and be sure to delete the unwanted finished lines. The file must be designed with right angles, and we will cut it with rounded corners for delivery.
II. Color把握:
The production file needs to be in CMYK color mode, and spot color printing is not supported. You can refer to the color spectrum for color adjustment design. The default is combined plate printing, and there will be a color difference of about 10% - 15%. For black backgrounds, it is recommended to design as C30 M0 Y0 K100 or single black, and for gray backgrounds, design single gray. It is not recommended to design large areas of too dark backgrounds. The sum of CMYK needs to be less than 260 to avoid multi-color or color cast in one card.
III. Common file problems:
File formats: vector tracing (CDR/AI), JPG (resolution greater than 500) files. Vector text is recommended to be above 5 points, JPG format is recommended to be above 6 points, black text must be designed as single black, QR codes are recommended to be designed above 1.8CM, single black. There is usually a 1-2MM deviation in normal die cutting. If the file has a border around it, please note to remind the customer of the die cutting deviation problem.
IV. Self-service order placement:
Please be sure to determine the quantity, material, and post-processing requirements before uploading. If the file is the same on both sides, please submit the reverse side together. If there are multiple models with the same back, the back can only be placed once, and the back file is named the same back, and the file is placed front and back left and right.
About Packaging
GUAN YU DA BAO
0.38PVC business card: when the quantity of a single model is 200 pieces, it is packed in a box of 200 pieces; when the quantity of a single model is 500 pieces or more, it is packed in a box of 500 pieces; when the quantity and model are large, it is packed in boxes on the basis of the original boxes. All PVC business cards are packed in exquisite boxes.
PVC Category - PVC Business Card Product Ordering Instructions
Dear customer:
PVC business cards are automatically processed by the system. To improve efficiency for both of us, please abide by the following rules!
I. Design size standards
When producing PVC business cards, 1.5mm needs to be cut off from each side around. Please refer to the following design rules:
- Design size 88.5×57mm right angle, and important content is 4mm away from the edge.
- If there are color bars or borders around, the width of the color bars or borders shall not be less than 4mm.
2. JPG Format Placement Standards
If multiple products have the same quantity and material, they can be ordered together. The naming rules for multiple products: Zhang San front, Zhang San back, Li Si front, Li Si back, etc.
- One file for the front and one for the back. The naming rules for multiple products: Zhang San front, Zhang San back, Li Si front, Li Si back, etc.
- If both sides are the same, a file needs to be copied;
- If there is a common side, the file is named common front (back) side.
3. CDR Format Placement Standards
- Single business card files are placed left and right with an interval distance of (more than 5mm) between them;
- For multiple business cards, on the basis of placing left and right under a single business card, arrange them downward to form a vertical column;
- If both sides of a single business card are the same, a side needs to be copied;
- Try not to place content unrelated to the file outside the finished product.
4. PDF Format Placement Standards
For PDF format, please establish pages in the order that odd pages are the front and even pages are the back. For example: page 1 is front 1, page 2 is back 1, page 3 is front 2, page 4 is back 2, and so on.
V. Design Warm Tips
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Black and Gray
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Black text:
For AI/PDF/CDR files: Black text color value C0 M0 Y0 K100,
For JPG files: Black text color value C0 M0 Y0 K100, multiply blending mode for non-stroke color mode, normal for stroke color mode if there is. - Large area black background: C0 M0 Y0 K100, if you want it darker, recommended color value C30 M0 Y0 K100;
- Gray text and gray background design single-color gray, C0 M0 Y0 K (8-90).
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Black text:
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QR Code
The QR code is printed directly according to your designed file without post-processing. The QR code is recommended to be designed in single black and the size shall be ≥14mm. If your QR code is too small or in four colors, it may not be scanned.
The following steps can be operated in PSD software to change the QR code from four colors to single black:
Open the QR code with PSD → Edit → Convert to Profile → Target Space, select "Custom CMYK" in Profile, no other changes, click OK, click OK in the popped-up window → Custom CMYK, select "Maximum" in Black Plate Generation, enter "400" in Ink Limit, click OK → Check if the QR code is single black in the Information panel. (The following is the specific setting, for reference, you can set it as an action for easy operation next time)
- Dangerous Colors and Design Color Precautions
Containing C color
High C color value
Four-color Black
- a、The above figure lists some dangerous colors. Such colors will have ink streaks during printing, and the color difference is obvious. These problems are phenomena that are difficult to avoid in printing. In order to ensure that you can deliver normally, please inform the customer in advance. It is recommended that the sum of CMYK four colors ≤ 250.
- b、If the individual color values of the four colors CMK on PVC are more than 8, and Y is more than 15, if the color is too light, it will lead to the color being too light to be printed out.
- c、Please design the CMYK four colors for the color. Do not design spot colors and RGB colors. If the color of your file is not CMYK color, there will be changes if we directly change the color.
- d、Some common color recommended values:
- Yellow series: C=0. If you want the color to be darker, you can add K to darken the color. If the yellow series in your file contains C cyan, the color will be greenish and dark, for example: C0 M30 Y90 K10
- Blue: It is recommended that the M color value <80, for example: C100 M70 Y0 K0
- Purple: It is recommended that the C color value <75, for example: C70 M100 Y0 K0
- Dark red: C=0, K≤60, for example: C0 M100 Y100 K30
- Dark green: M=0, K≤60, for example: C100 M0 Y100 K40
- Dark blue: Y=0, K≤50, for example: C100 M75 Y0 K40
- Dark purple: Y=0, K≤50, for example: C60 M100 Y0 K40
- Brown: Do not have all four CMYK colors, for example: C0 M80 Y100 K60
04、In order to ensure the printing effect, it is recommended to send vector files (CDR/AI) and JPG (JPG images with a resolution of more than 500) for the file.
